External hiring is complex. Contracts, billing, legislation, risks. It requires more than administrative handling. It demands an intermediary who not only executes but also ensures. For us, contract management is about certainty, transparency, and continuous improvement. How do you ensure your hiring process remains flawless, compliant, and efficient? The answer: a governance-driven approach that makes every step controllable.
Compliance as a foundation: always 100% adherence
DBA Act, chain liability, WAV, GDPR... It is a jungle of rules. We ensure you do not get lost in it. Our processes are ISO 9001, ISO 27001, and NEN 4400-1 certified. That means: structural quality assurance, privacy protection, and legal certainty. Every agreement is only released after both automatic and manual checks on KvK, VAT, and WAADI registration. For non-Dutch candidates, we routinely perform 'Right to Work' checks via Victoria-ID. This keeps your organisation always compliant, demonstrably, and audit-proof.
Efficiency through smart process management
Contract management is more than paperwork. It is an optimised process in which every step matters. We operate according to the 'First Time Right' principle and have reduced the number of process steps from 12 to 8. Lead time? From four to three working days. Smart validations in our hiring portal prevent errors, notifications instantly warn of deviations. The result? Fewer mistakes, faster onboarding, and an error rate in contract handling of only 0.36%.
Transparency and real-time insight
Control begins with insight. With Power BI dashboards, you have 24/7 visibility of KPIs such as lead time, file completeness, and NPS score. Colour coding (green/orange/red) immediately indicates whether action is needed. Deviations? They lead to a PDCA cycle where improvements are tested, evaluated, and implemented. This way, we continuously focus on quality and compliance, together with you.
Risk management built into the workflow
From onboarding to invoicing: each step is linked to a risk analysis and control mechanism. Is a VOG expiring or is a contract ending? Our system proactively signals this and escalates according to fixed deadlines. Invoicing is done via reversed billing, practically eliminating errors. That is not only efficient, but it is also assurance.
Data as a driver for improvement
All processes are digitally recorded. Dashboards show real-time performance, from SLA scores to invoice quality. Deviations are automatically detected and discussed in consultation moments. This way, we make informed choices together and continuously improve. The result? A service that not only meets the standards but exceeds them.
Working together on certainty and growth
Contract management is not an administrative task for us but a strategic collaboration. With governance, compliance, and data-driven management, we ensure that your hiring process is flawless, transparent, and future-proof. Would you like to know how we do this? Schedule a conversation and discover how broker services can strengthen your organisation.