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Data Analist Medior/Senior
The Customer

Insights team is a relatively new but fast-growing team within Action. It plays a critical role in steering the company’s strategic direction by harnessing the power of customer data to drive business decisions. 

The team

is tasked with uncovering insights into customer behavior, preferences, and trends through the analysis of diverse data sources. Data Analysts take ownership of customer data initiatives from beginning to end: define, execute and evaluate. Working together with customer insights lead, product owners, value stream leads and other business stakeholders to create actionable insights from customer data. 

The role

of a Data Analyst is pivotal within Action to leverage data for strategic decision-making and operational improvements. The position involves sifting through vast amounts of data to extract actionable insights to ultimately improve the business.  

Data Analysts support the business by defining, executing and evaluating data-driven initiatives with product teams. They transform transform raw data into meaningful business insights by means of data analyses, dashboards and/or AI-driven models. 

Data Analysts possess strong communication skills to translate complex data findings into clear, comprehensible reports and presentation for stakeholders across the business. This includes crafting narratives that non-technical audiences can understand and use to drive action. Furthermore, they play a crucial role in fostering a data-driven culture within Action ensuring that data insights are accessible and actionable. 
Good to know! 
Advanced analytics abilities; capable or pro-actively analyzing complex datasets to generate in-depth insights that support strategic decisions.
Use data from a wide range of sources to analyze key themes and identify possible impacts on the business.
Advanced experience with database technologies (e.g. Databricks, BigQuery) and data visualization tools.
Extensive experience in solving complex, unstructured problems with innovative solutions through data analysis.
Excellent at communicating complex data-analytical insights to a broad, non-technical audience, including management team.
High accuracy and independence in ensuring data integrity and quality for complex analyses and reports.
Strong grasp of business operations and the ability to align data analysis with strategic business goals.
Leadership in fostering teamwork and collaboration across departments to leverage data insights for business improvement.
Continuous learning mindset with the ability to quickly adapt to new technologies and methodologies in data analysis.
Proficient in complex data modeling and design, with the ability to architect scalable data solutions that meet business requirements.
Expertise in managing complex stakeholder relationships, including negotiating and influencing decisions at the senior management level.
Experience enables job holder to deal with the majority of situations and to advise others 3+ year
Advanced analytics abilities; capable or pro-actively analyzing complex datasets to generate in-depth insights that support strategic decisions.