Job Posting: Scrum Master – Energy Market

Location: Hybrid/Amsterdam

Department: Customer IT NL B2C

Employment Type: Max. 36 hours - No independent contractors

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About the Role
We are seeking a passionate and experienced Scrum Master to support two Agile teams working within the energy market domain. In this role, you will serve as a servant-leader and Agile coach, helping teams deliver complex, high-impact solutions in a highly regulated, business-critical environment. You will play a key part in driving agility and value across projects involving energy systems, regulatory compliance, trading platforms, and customer services.
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Key Responsibilities
•    Facilitate Scrum ceremonies (Daily Stand-up, Sprint Planning, Review, and Retrospectives) for two Agile teams.
•    Coach team members in Agile values, principles, and frameworks with sensitivity to energy market dynamics.
•    Remove team impediments and act as a shield from external distractions and blockers.
•    Collaborate closely with Product Owners to ensure well-groomed and prioritized backlogs.
•    Support the teams in meeting business-critical deadlines, such as regulatory go-lives and market migrations.
•    Drive continuous improvement and facilitate actionable retrospectives.
•    Promote Agile metrics and KPIs (e.g., velocity, cycle time, flow efficiency) for insight-driven delivery.
•    Foster collaboration across teams, departments, and external stakeholders in a complex energy ecosystem.
•    Align delivery with industry trends such as smart grid, digitalization, and energy transition.
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Qualifications
•    3+ years of experience as a Scrum Master or Agile Coach.
•    Certified Scrum Master (CSM), SAFe Scrum Master (SSM), or equivalent Agile certification.
•    Experience working in or with the energy, utilities, or regulated industries.
•    Familiarity with tools such as Jira, Azure DevOps, Confluence, and visualization platforms like Power BI.
•    Strong understanding of Agile frameworks (Scrum, Kanban, SAFe).
•    Exposure to energy-related systems is a plus: SAP IS-U, ETRM, EDM, or smart grid platforms.
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Preferred Skills and Attributes
•    Excellent facilitation, communication, and conflict resolution skills.
•    Strong servant-leadership and coaching mindset.
•    Ability to support change in a legacy-to-digital transformation context.
•    Understanding of the energy value chain (generation, distribution, retail, trading).
•    Passion for continuous improvement and stakeholder engagement.